The phrase ‘mobile phone’ is still commonly used to describe a modern mobile device such as a smartphone, tablet computer, PDA or GPS device, but these days mobile devices are more like powerful handheld computers with capabilities that far exceed that of a simple mobile phone. Similarly the phrase ‘mobile phone repair’ and ‘mobile phone recovery’ therefore also apply to smartphones, tablets and other mobile computing devices.

The smartphones that many of us carry in our pockets hold a huge amount of personal data such as contacts, photos, calendars, notes, SMS and MMS messages, video, email, web browsing information, location information, social networking messages and contacts. Damage to these devices can cause loss of data but this data can nearly always be recovered – even if it’s been deleted, either accidentally or on purpose. Sometimes a device may be so damaged that it no longer switches on, it may have been dropped onto a hard surface or into water, and for many mobile phone repair companies recovering the data from a broken mobile phone in this condition is a step too far. Fortunately we are able to go much further than the services offered by most mobile phone repair companies and can extract your data directly from the chips that store it on your mobile phone and recover the files you are looking for.

Successfully recovering all the data from a mobile device is a specialized skill quite different to that of recovering files and folders from a home computer. Most mobile devices don’t share the same operating systems and are proprietary embedded devices which have unique layouts, memory and hardware configurations.